Chukwu Stanley

Operations and Logistics Professional

NG.

About

Results-driven Operations and Logistics Professional with a proven track record in managing diverse teams, optimizing operational efficiency, and enhancing customer satisfaction across fast-paced environments. Adept at leveraging strong communication and problem-solving skills to drive organizational objectives and achieve measurable business growth. Seeking to apply comprehensive management expertise to contribute to a dynamic organization.

Work

Ikeja Electric (IE)

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Store Officer

Lagos, Lagos State, Nigeria

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Summary

Manages inventory and logistics for critical electrical components, ensuring efficient supply chain operations and accurate record-keeping to support service delivery for a major utility company.

Highlights

Oversee daily inventory operations, successfully managing stock levels for over 500 critical electrical components to prevent shortages and support uninterrupted service delivery.

Implemented streamlined inventory tracking procedures, reducing discrepancies by 15% and improving data accuracy for procurement and auditing purposes.

Coordinated timely dispatch and receipt of materials, optimizing logistics to support field operations and contribute to a 10% reduction in project delays.

Maintained meticulous records of all incoming and outgoing stock, ensuring compliance with company policies and contributing to efficient year-end audits.

Utilized strong problem-solving skills to address supply chain challenges, resolving issues quickly to minimize operational disruptions and maintain workflow continuity.

Lincoln Fast Food

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Assistant Manager

Marzini, Ticino, Switzerland

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Summary

Directed daily restaurant operations, ensuring high standards of guest experience, hygiene, and staff performance in a fast-paced international environment.

Highlights

Managed daily operations for a fast-food establishment, overseeing a team of 8 staff members to ensure efficient service delivery and optimal customer flow.

Enhanced guest experience by implementing effective service protocols, resulting in positive customer feedback and improved repeat business.

Ensured strict adherence to hygiene and sanitation standards, consistently passing health inspections and maintaining a safe and clean environment for customers and staff.

Trained and mentored new employees on operational procedures and customer service best practices, contributing to a cohesive and high-performing team.

Handled customer inquiries and resolved complaints efficiently, turning potential negative experiences into positive outcomes through effective communication and problem-solving.

Bvie Table Water, White House

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General Manager

Abuja, Federal Capital Territory, Nigeria

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Summary

Led overall business operations, managing production, distribution, and administrative functions to ensure profitability and sustained growth for a table water company.

Highlights

Directed all aspects of business operations, including production, logistics, and sales, to achieve organizational targets and enhance market presence.

Managed and motivated a diverse team, fostering a productive work environment and ensuring adherence to operational policies and quality control standards.

Oversaw inventory management and supply chain, optimizing stock levels and distribution routes to reduce costs by 8% and improve delivery efficiency.

Implemented and enforced strict hygiene and sanitation protocols in the production facility, ensuring product quality and compliance with health regulations.

Developed and executed strategies to improve operational efficiency, leading to a 5% increase in daily production capacity within a year.

Education

National Youth Service Corps (NYSC)

Ota, Ogun State, Nigeria
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National Service Program Public Service

IMO POLYTECHNIC, UMUAGWU

Umuagwu, Imo State, Nigeria
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Diploma Public Administration

SACRED HEART, OBOWO

Obowo, Imo State, Nigeria
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First School Leaving Certificate (FSLC) Primary Education

TOWN SCHOOL ORU

Oru, Imo State, Nigeria
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Senior School Certificate Examination (WAEC) General Studies

Languages

English

Skills

Operations Management

Supply Chain Management, Logistics, Inventory Control, Process Optimization, Quality Assurance, Resource Allocation.

Customer Service

Guest Experience Management, Client Relations, Conflict Resolution, Service Delivery, Customer Satisfaction.

Team Leadership

Staff Training, Performance Management, Team Building, Supervision, Mentoring, Workforce Development.

Problem Solving

Strategic Thinking, Root Cause Analysis, Decision Making, Issue Resolution, Critical Thinking.

Communication

Effective Communication, Interpersonal Skills, Reporting, Stakeholder Engagement, Active Listening.

Hygiene and Sanitation

Food Safety, Health Regulations, Compliance, Facility Management, Waste Management.

Administrative Support

Record Keeping, Data Entry, Office Management, Documentation, Reporting.

References

Mr. Chibuike Chukwu

Phone: +2348037267786, Occupation: Business